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Leader, Hybrid + CIAM · Recommended

Ping Identity

The enterprise federation specialist with the deepest protocol support and workforce plus customer identity on one hybrid-flexible platform

Ping Identity is the enterprise federation specialist, with the deepest protocol support in the category across SAML, OAuth, OIDC, FIDO2 and FAPI. The ForgeRock acquisition adds open-source credibility and a mature customer identity stack, while Ping's hybrid deployment flexibility makes it a strong fit for regulated industries that cannot run identity in pure SaaS. For UAE banks, telcos and healthcare providers needing workforce and customer (CIAM) identity on one platform with open-banking-grade federation, Ping is the right pick.

Heritage

2002 federation specialist, ForgeRock 2023

Protocols

SAML, OAuth, OIDC, FIDO2, FAPI

Deployment

Hybrid and on-prem options

Best for

Banking, telco, workforce + customer IAM

Ping Identity Highlights

Federation depth and hybrid flexibility for regulated UAE estates

Ping is most compelling when federation depth, hybrid deployment and combined workforce plus customer identity are decisive, especially in banking, telco and healthcare. For pure SaaS-first multi-cloud estates Okta is often simpler, and for Microsoft-aligned estates on E5 Entra ID is usually better value.

FAPI

open-banking-grade financial API security profile support

2-in-1

workforce and customer identity unified on one platform

Hybrid

on-prem, private cloud and SaaS deployment flexibility

Federation depth

Deepest protocol support in the category

SAML, OAuth, OIDC, FIDO2 and FAPI support is the most comprehensive among IAM vendors, making Ping the specialist of choice for complex federation, B2B trust and open-banking scenarios.

Hybrid

Hybrid and on-prem deployment flexibility

Ping runs in SaaS, private cloud or on-prem, which matters in regulated industries and sovereign-leaning estates that cannot consume identity purely as a public cloud service.

CIAM

PingOne CIAM for high-scale customer identity

Mature customer identity with high-scale registration, progressive profiling and orchestration, strengthened by the ForgeRock acquisition for demanding consumer-facing programmes.

Risk signals

PingOne Protect adaptive risk and threat signals

PingOne Protect aggregates device, behaviour and threat signals to drive adaptive authentication and continuous, risk-aware access decisions across workforce and customer journeys.

Passwordless

PingID passwordless and FIDO2 authentication

PingID delivers passwordless and phishing-resistant FIDO2 authentication with strong biometric options, suited to high-assurance workforce and customer use cases.

Orchestration

DaVinci no-code identity orchestration

PingOne DaVinci provides drag-and-drop identity orchestration to compose authentication, fraud and verification flows across vendors without heavy custom development.

Who should put Ping Identity on the shortlist

  • UAE banks, telcos and healthcare providers in heavily regulated environments

  • Organisations needing the deepest federation protocol support, including FAPI for open banking

  • Estates that require hybrid or on-prem identity deployment rather than pure SaaS

  • Businesses running both workforce and large-scale customer identity on one platform

  • Teams needing no-code identity orchestration across multiple authentication and fraud vendors

  • High-assurance use cases standardising on passwordless and FIDO2 with PingID

  • Buyers prioritising federation and CIAM depth over fastest-possible SaaS time-to-value

Product portfolio

Modules we deploy and manage

Picking the right SKU is as important as picking the right vendor. We size by identity count, application scope, audit obligations and operational capacity, not by brochure tier.

SKUTierWhat's included
PingOne for WorkforceAccess MgmtWorkforce SSO, MFA and access with deep federation protocol support
PingOne for Customers (CIAM)CIAMHigh-scale customer registration, authentication and profiling
PingIDAuthenticationPasswordless and FIDO2 multi-factor authentication
PingOne ProtectThreat protectionAdaptive risk and fraud signals for continuous, risk-aware access
PingOne DaVinciOrchestrationNo-code identity orchestration across authentication and verification flows

What to consider

The honest watch-outs

Every platform has trade-offs. We would rather raise these now than have you discover them three months into a deployment.

Higher implementation complexity than Okta

Ping's depth and flexibility come with greater configuration complexity. It rewards mature identity teams and experienced delivery partners more than a fast SaaS-first rollout would.

Ping and ForgeRock integration still maturing

The brand and product integration between Ping and ForgeRock is still consolidating. We map the right product line to your use case so you adopt the converged roadmap rather than a soon-to-be-legacy path.

Why Artiflex IT

Delivering Ping Identity across the UAE

Artiflex IT delivers Ping Identity for UAE banks, telcos and healthcare providers that need deep federation, hybrid deployment and combined workforce plus customer identity. Our team implements PingOne for Workforce and Customers, PingID passwordless, PingOne Protect risk signals and DaVinci orchestration, mapped to NESA, PDPL, CBUAE and open-banking control requirements. Vendor-neutral sizing is our default: we will tell you when Okta's simpler SaaS rollout or Entra ID's bundled economics is the stronger fit for your scope.

Frequently asked

Ping Identity questions we hear from UAE buyers

Faq

When should we choose Ping Identity over Okta?

Choose Ping when federation depth, hybrid or on-prem deployment, and combined workforce plus customer identity are decisive, which is common in banking, telco and healthcare. Okta tends to win where a fast SaaS-first rollout, the broadest pre-built SaaS catalogue and vendor neutrality matter more than deep federation and hybrid flexibility.

Ready to evaluate Ping Identity?

Free IAM assessment, vendor-neutral sizing, and a written recommendation. We will tell you when another vendor is the better fit.

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