Privacy Policy

This Privacy Policy explains how Artiflex Information Technology LLC ("Artiflex", "we", "us") collects, uses, and protects personal information when you use artiflexit.com or contact us. We are based in Dubai, United Arab Emirates, and you can reach us at info@artiflexit.com.

We collect information you provide directly, such as your name, email address, phone number, company name, and the details of your enquiry when you submit a contact form or request a consultation.

We also collect limited technical information automatically when you browse the site, including your IP address, browser type, device information, pages visited, and referring source. This is collected through standard web logs and analytics.

We use the information you provide to respond to your enquiry, prepare proposals, deliver the services you request, and keep you informed about matters directly related to your request.

We use technical and analytics data to operate the site, understand how it is used, improve content and performance, and keep the site secure.

We process your personal information on the basis of your consent (which you give by submitting a form), to take steps at your request before entering an agreement, and for our legitimate interest in operating and improving our business. You can withdraw consent at any time by contacting us.

This site may use cookies and similar technologies for essential functionality and to measure traffic and performance. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if you do.

We do not sell your personal information. We may share it with trusted service providers who help us operate the site and deliver our services (for example, hosting and analytics providers), and only to the extent needed for them to perform that work.

We may also disclose information where required by law or to protect our legal rights.

We keep personal information only for as long as needed for the purposes described in this policy, to maintain our business records, and to comply with legal obligations. When it is no longer needed, we delete or anonymise it.

As a cybersecurity and IT services provider, we apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, but we take reasonable steps to safeguard the data you share with us.

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing. To make a request, contact us at info@artiflexit.com and we will respond within a reasonable time.

Our site references and links to third-party vendors and resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

This Privacy Policy is governed by the laws of the United Arab Emirates, and any dispute shall be subject to the exclusive jurisdiction of the courts of Dubai.

We may update this Privacy Policy from time to time. The version published on this page, with the date shown above, is the current version. We encourage you to review it periodically.