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The Cost of Downtime

When infrastructure fails, everything stops

The average cost of IT downtime is USD 5,600 per minute. For a mid-market business, a four-hour outage can cost more than an entire year of proactive infrastructure management.

73% of unplanned downtime in the region is caused by aging infrastructure: equipment running past its lifecycle, firmware that has not been updated in years, and networks designed for half the current workload. This is not bad luck. It is predictable failure from deferred investment.

12 Solution Categories

Every infrastructure layer, one accountable partner

From the data center white space through structured cabling, servers, storage, network, wireless, UC, video, surveillance, access control, power and managed print. One operating model, one SLA, one team.

Data Center & Infrastructure

Design, build, power, cool, TIA-942 to colocation

From a 4-rack server room to a TIA-942 Tier-III build, end-to-end data center design, build, racks, power, cooling, containment and DCIM for UAE conditions.

  • Data Center Design & Consulting
  • Data Center Build & Deployment
  • Rack, Power & Cooling
  • Hot / Cold Aisle Containment
  • DCIM Solutions
  • Migration & Consolidation
Learn more

Servers, Compute & Virtualization

Rack, blade, HCI, GPU and the hypervisor of your choice

Dell, HPE, Lenovo, Cisco UCS, Supermicro for compute. Nutanix, Dell VxRail, HPE GreenLake for HCI. NVIDIA H100/H200/B200 for AI. VMware, Hyper-V or Proxmox virtualisation.

  • Rack / Blade / Tower Servers
  • Hyperconverged Infrastructure (HCI)
  • GPU / AI Servers
  • Virtualization (VMware, Hyper-V, Proxmox)
  • Private Cloud Infrastructure
Learn more

Storage Solutions

SAN, NAS and object storage, sized to the workload

HPE Alletra MP, Pure Storage, NetApp ONTAP, Dell PowerStore / PowerScale / ECS, IBM FlashSystem, Hitachi VSP, Qumulo and Cloudian. Block, file and object storage with always-on data reduction and immutable snapshots.

  • SAN / Block Storage
  • NAS / File Storage
  • Object Storage (S3)
  • Hybrid Cloud Data Fabric
  • Consumption / Subscription Models
Learn more

Backup Management

On-prem, hybrid, SaaS and cloud-native backup

Veeam, Commvault, Rubrik, Cohesity and Dell PowerProtect for on-prem and hybrid. AvePoint for Microsoft 365. Druva, Clumio and HYCU for cloud-native DPaaS. Immutable, air-gapped and ransomware-resilient by design.

  • On-Prem and Hybrid Backup
  • Microsoft 365 / SaaS Backup
  • Cloud-Native / DPaaS
  • Ransomware-Resilient Architecture
  • Automated Recovery Verification
Learn more

Document Management Systems (DMS)

Capture, classify, automate, retain

Microsoft SharePoint, M-Files, OpenText, Hyland OnBase, DocuWare, Laserfiche and Box. Intelligent capture, metadata-driven retrieval, workflow automation, retention and compliance enforcement, Arabic-language ready.

  • Intelligent Capture & OCR
  • Metadata & Classification
  • Workflow & BPM
  • Records Retention & Compliance
  • AI Extraction & Search
Learn more

Network Infrastructure

Switching, routing, SD-WAN and load balancing

Cisco Catalyst, Aruba CX, Juniper, FortiSwitch, MikroTik for switching. Cisco, Aruba, Fortinet for routing. VeloCloud, Versa, Fortinet for SD-WAN. F5, Citrix, A10 for load balancing.

  • Core & Access Switching
  • Routing Solutions
  • SD-WAN
  • Load Balancers
  • Network Monitoring
Learn more

Wireless Solutions

Wi-Fi 6 / 6E / 7 with site survey and heat mapping

Cisco Meraki, Aruba (HPE), Juniper Mist, Fortinet, Ruckus, CommScope. Indoor and outdoor coverage, guest network segmentation, RF heat mapping and 802.1X authentication.

  • Enterprise Wi-Fi (Wi-Fi 6 / Wi-Fi 7)
  • Indoor / Outdoor Wireless
  • Guest Wi-Fi
  • Site Survey & Heat Mapping
Learn more

Passive Infrastructure (Structured Cabling)

Copper, fiber, data center cabling and rack management

CommScope, Panduit, Legrand, R&M, Nexans, Belden cabling systems. Cat6, Cat6A, Cat7 copper. OM3 / OM4 / OM5 multimode and OS2 single-mode fiber. Designed and installed to TIA / ISO standards.

  • Copper Cabling (Cat6 / Cat6A / Cat7)
  • Fiber Optic Cabling
  • Data Center Cabling
  • Rack & Cabinet
  • Cable Management
Learn more

Unified Communication & Telephony

On-prem PBX, hosted PBX, SIP and contact centre

3CX, Avaya, Cisco, Yealink, Grandstream, Sangoma for IP PBX and SIP gateways. Microsoft Teams Phone, Zoom Phone, RingCentral for cloud / hosted. Genesys, Cisco Webex Contact Center for call centre.

  • IP PBX Systems
  • Cloud / Hosted PBX
  • SIP Trunking
  • VoIP Gateways
  • Call Center Solutions
  • IVR & Call Recording
Learn more

Video Conferencing & Collaboration

Meeting rooms, boardrooms and AV integration

Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Logitech, Poly, Yealink, Neat. Boardroom AV, interactive displays, room booking and integration with M365 / Google Workspace.

  • Meeting Room Solutions
  • Boardroom AV Setup
  • Interactive Displays
  • Audio-Visual Integration
  • Collaboration Platforms Integration
Learn more

CCTV, Surveillance & Physical Security

IP, analog, NVR, VMS and AI-based surveillance

Hikvision, Dahua, Axis, Bosch, Hanwha, Avigilon, Honeywell. IP and analog CCTV, NVR / DVR, video management software (VMS), AI analytics and perimeter intrusion detection.

  • IP Surveillance Systems
  • Analog CCTV Systems
  • NVR / DVR
  • Video Management Software (VMS)
  • AI-Based Surveillance
  • Perimeter Security Systems
Learn more

Access Control & Biometrics

Biometric, RFID, face recognition and visitor management

ZKTeco, Suprema, Hikvision, Honeywell, HID, Matrix, Lenel for access control and biometrics. Fingerprint, face recognition, RFID and smart card. Time and attendance, visitor management.

  • Biometric Attendance Systems
  • Face Recognition Systems
  • RFID / Smart Card Access
  • Door Access Control Systems
  • Time & Attendance Software
  • Visitor Management Systems
Learn more

Power & UPS Solutions

Online, line-interactive, modular UPS and PDU

APC by Schneider, Vertiv (Liebert), Eaton, Riello, Socomec, Delta, Numeric. Online double-conversion, line-interactive, modular UPS, PDU monitoring and generator integration.

  • Online UPS
  • Line-Interactive UPS
  • Modular UPS
  • Battery Backup Systems
  • PDU & Power Monitoring
  • Generator Integration
Learn more

Printing Solutions

MFPs, managed print and secure printing

Canon, Xerox, HP, Konica Minolta, Ricoh, Kyocera, Brother, Sharp. Multifunction printers, enterprise print fleets, Managed Print Services (MPS) and secure follow-me printing.

  • Multifunction Printers (MFP)
  • Enterprise Printers
  • Managed Print Services (MPS)
  • Secure Printing
  • Production & Large-Format Print
Learn more
By the Numbers

Why infrastructure investment pays off

0%Uptime Maintained
0Cost Per Minute of Downtime ($)
0%Downtime Caused by Aging Infra
0+Years Delivering UAE Infrastructure
Our Approach

How we deliver infrastructure

A four-phase methodology that scales from a single AV install to a multi-site Tier-III data center build.

01

Assess

Audit existing infrastructure, document capacity and performance, identify risks. Map business requirements to technical specifications across every layer in scope.

02

Design

Detailed architecture with redundancy, scalability and security baked in. TIA-942, NESA, NCA ECC, ADHICS, PCI-DSS and PDPL controls part of design, not retrofit.

03

Build

Procure, stage, configure and deploy. Every component tested before going live. Phased cutover to minimise disruption. Civil Defence approvals coordinated where applicable.

04

Support

24/7 monitoring, proactive maintenance, quarterly reviews and capacity planning. AMC contracts available with SLA-backed response. We do not build and walk away.

UAE Compliance & Approvals

TIA-942, Uptime Institute, NESA, NCA ECC, ADHICS, CBUAE, SAMA, ISO 27001, PCI-DSS, ISO 22301 and PDPL aligned

Every Artiflex IT infrastructure engagement is designed against the relevant UAE compliance regime from day one, not retrofitted. Civil Defence approvals (DCD, Abu Dhabi CD) are engaged at design stage, not after kit is ordered. Pre-built compliance evidence cuts audit-prep effort by 60-80%.

TIA-942Uptime Tier I-IVNESA Levels 3-4NCA ECCADHICSCBUAESAMAISO 27001ISO 22301PCI-DSSUAE PDPLDCD / Civil Defence

Build infrastructure that doesn't keep you up at night.

Twelve infrastructure categories under one accountable UAE partner. Get an assessment that identifies aging equipment, capacity constraints and single points of failure with a prioritised upgrade roadmap across the layers in scope.