Enterprise IT Infrastructure for the UAE & Middle East
Twelve solution categories under one accountable partner. Data center, servers, storage, network, wireless, UC, AV, surveillance, access control, power, and managed print, designed for UAE conditions and aligned to local compliance.
The average cost of IT downtime is USD 5,600 per minute. For a mid-market business, a four-hour outage can cost more than an entire year of proactive infrastructure management.
73% of unplanned downtime in the region is caused by aging infrastructure: equipment running past its lifecycle, firmware that has not been updated in years, and networks designed for half the current workload. This is not bad luck. It is predictable failure from deferred investment.
12 Solution Categories
Every infrastructure layer, one accountable partner
From the data center white space through structured cabling, servers, storage, network, wireless, UC, video, surveillance, access control, power and managed print. One operating model, one SLA, one team.
Data Center & Infrastructure
Design, build, power, cool, TIA-942 to colocation
From a 4-rack server room to a TIA-942 Tier-III build, end-to-end data center design, build, racks, power, cooling, containment and DCIM for UAE conditions.
SAN, NAS and object storage, sized to the workload
HPE Alletra MP, Pure Storage, NetApp ONTAP, Dell PowerStore / PowerScale / ECS, IBM FlashSystem, Hitachi VSP, Qumulo and Cloudian. Block, file and object storage with always-on data reduction and immutable snapshots.
Veeam, Commvault, Rubrik, Cohesity and Dell PowerProtect for on-prem and hybrid. AvePoint for Microsoft 365. Druva, Clumio and HYCU for cloud-native DPaaS. Immutable, air-gapped and ransomware-resilient by design.
Copper, fiber, data center cabling and rack management
CommScope, Panduit, Legrand, R&M, Nexans, Belden cabling systems. Cat6, Cat6A, Cat7 copper. OM3 / OM4 / OM5 multimode and OS2 single-mode fiber. Designed and installed to TIA / ISO standards.
3CX, Avaya, Cisco, Yealink, Grandstream, Sangoma for IP PBX and SIP gateways. Microsoft Teams Phone, Zoom Phone, RingCentral for cloud / hosted. Genesys, Cisco Webex Contact Center for call centre.
Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, Logitech, Poly, Yealink, Neat. Boardroom AV, interactive displays, room booking and integration with M365 / Google Workspace.
Hikvision, Dahua, Axis, Bosch, Hanwha, Avigilon, Honeywell. IP and analog CCTV, NVR / DVR, video management software (VMS), AI analytics and perimeter intrusion detection.
Biometric, RFID, face recognition and visitor management
ZKTeco, Suprema, Hikvision, Honeywell, HID, Matrix, Lenel for access control and biometrics. Fingerprint, face recognition, RFID and smart card. Time and attendance, visitor management.
A four-phase methodology that scales from a single AV install to a multi-site Tier-III data center build.
01
Assess
Audit existing infrastructure, document capacity and performance, identify risks. Map business requirements to technical specifications across every layer in scope.
02
Design
Detailed architecture with redundancy, scalability and security baked in. TIA-942, NESA, NCA ECC, ADHICS, PCI-DSS and PDPL controls part of design, not retrofit.
03
Build
Procure, stage, configure and deploy. Every component tested before going live. Phased cutover to minimise disruption. Civil Defence approvals coordinated where applicable.
04
Support
24/7 monitoring, proactive maintenance, quarterly reviews and capacity planning. AMC contracts available with SLA-backed response. We do not build and walk away.
UAE Compliance & Approvals
TIA-942, Uptime Institute, NESA, NCA ECC, ADHICS, CBUAE, SAMA, ISO 27001, PCI-DSS, ISO 22301 and PDPL aligned
Every Artiflex IT infrastructure engagement is designed against the relevant UAE compliance regime from day one, not retrofitted. Civil Defence approvals (DCD, Abu Dhabi CD) are engaged at design stage, not after kit is ordered. Pre-built compliance evidence cuts audit-prep effort by 60-80%.
Build infrastructure that doesn't keep you up at night.
Twelve infrastructure categories under one accountable UAE partner. Get an assessment that identifies aging equipment, capacity constraints and single points of failure with a prioritised upgrade roadmap across the layers in scope.