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Specialist Choice: Security Awareness and Phishing Simulation

KnowBe4 Security Awareness Training

Security awareness training and phishing simulation at enterprise scale

KnowBe4 is the dominant global vendor in security awareness training and phishing simulation, with one of the largest content libraries in the industry (videos, modules, posters, newsletters) and PhishER for user-reported phishing response. KnowBe4 complements rather than replaces an email security gateway: it targets the human layer, training users to recognise phishing and providing tools to triage what users report. For UAE customers building or maturing a security awareness program, KnowBe4 is the leading specialist.

What is KnowBe4 Security Awareness Training

The human layer of email security

KnowBe4 KMSAT (Kevin Mitnick Security Awareness Training) provides phishing simulation campaigns, an extensive training content library (Kevin Mitnick training, popular video series, compliance modules), and a learner LMS with assignments, certifications, and reporting. Phishing campaigns can use thousands of pre-built templates or custom-designed scenarios.

PhishER complements KMSAT by handling user-reported suspicious emails: users click a Phish Alert Button in Outlook or Gmail, PhishER auto-triages and clusters reports, removes related malicious messages from all mailboxes, and integrates with the SOC analyst workflow.

Train + Test +
Respond Architecture

KMSAT delivers training and simulation; PhishER turns user-reported phish into auto-triaged incidents with clawback. Together they cover prevention through human vigilance and response when users spot what gateways miss.

  • Largest content library: thousands of videos, modules, posters, newsletters
  • Phishing simulation: thousands of templates plus custom scenario builder
  • PhishER: auto-triage of user-reported phish with clawback
  • Risk scoring per user: continuous awareness posture per individual

KnowBe4 Security Awareness Training Highlights

The specialist for the layer email gateways cannot reach

No email gateway catches 100% of phishing. The mail that gets through ultimately relies on user judgement. KnowBe4 is the leading platform for building, testing, and measuring that user judgement at scale. For UAE banks, healthcare, and regulated industries with compliance training mandates, KnowBe4 is consistently the leading shortlist option for the awareness layer.

KMSAT

industry-standard security awareness training platform

Leader

Gartner Magic Quadrant for Email Security

PhishER

user-reported phish auto-triaged with mailbox clawback

KMSAT training

Industry-standard security awareness training tightly tied to email

KnowBe4 KMSAT (Kevin Mitnick Security Awareness Training) is the industry-standard awareness platform with one of the largest content libraries in the industry: Kevin Mitnick training, popular video series, compliance modules, posters, and newsletters in dozens of languages.

Agentic detection

AI agents detect phishing alongside the awareness platform

KnowBe4 Defend (formerly Egress) brings AI-native phishing, BEC, and supply-chain compromise detection alongside KMSAT. Behavioural baselines per user, anomaly detection, and contextual link analysis catch threats that signature engines miss.

PhishER + PhishRIP

User-reported phish auto-triaged with mailbox clawback at scale

PhishER handles user-reported suspicious emails: users click a Phish Alert Button in Outlook or Gmail, PhishER auto-triages and clusters reports, removes related malicious messages from all mailboxes via PhishRIP, and integrates with the SOC analyst workflow.

Phishing simulation

Thousands of templates including UAE-relevant brand impersonation scenarios

Phishing campaigns can use thousands of pre-built templates or custom-designed scenarios. We customise UAE-specific phishing scenarios (regional banks, courier services, government services) for higher realism with local workforces.

Per-user risk scoring

Continuous awareness posture per individual feeds conditional access

SmartRisk Agent assigns and updates a risk score for every employee based on simulated-phishing performance, real-world reporting behaviour, training completion, and Defend-flagged events. Per-user risk is the right unit of management, not per-policy or per-domain.

Gartner Leader

Magic Quadrant Leader for Email Security

KnowBe4 is named a Leader in the Gartner Magic Quadrant for Email Security, validating the platform's combined approach to awareness training, phishing simulation, and reported-phish response.

Who should put KnowBe4 Security Awareness Training on the shortlist

  • Organizations building or maturing a security awareness training program at scale

  • UAE regulated industries with compliance training mandates (banks, healthcare, government)

  • Enterprises wanting auto-clawback of user-reported phish via PhishER and PhishRIP

  • Multi-language, multi-region operations needing content in Arabic, English, Hindi, French

  • MSPs delivering managed security awareness services to multiple customers

  • Customers wanting per-user risk scoring to feed into conditional access decisions

  • Buyers complementing (not replacing) an email gateway with the human-layer specialist

Product portfolio

Models we deploy and manage

Picking the right SKU is as important as picking the right vendor. We size by user count, mailbox mix, and operational capacity, not by brochure tier.

SKUTierWhat's included
KMSAT SilverSMBPhishing simulation, training library access
KMSAT GoldMid-market+ Advanced reporting, PhishER, USB drive test
KMSAT PlatinumMid-market+ Smart Groups, AIDA AI coaching, custom phishing
KMSAT DiamondEnterprise+ KCM GRC platform, security culture surveys
PhishER PlusAdd-onMailbox clawback (PhishRIP) for user-reported phish
Compliance PlusRegulatedCompliance-focused training and audit reporting

Deployment Options

Gateway, API, or hybrid: your call. Artiflex deploys KnowBe4 Security Awareness Training in whichever model fits your mail flow and regulatory requirements.

MX Gateway

Traditional pre-delivery scanning via MX record change. Strongest pre-delivery enforcement, fits hybrid Exchange and complex mail flow.

API Mode

API integration with Microsoft 365 or Google Workspace. Fast to deploy (days), no MX change, ideal for cloud-only mail estates.

Hybrid

Gateway plus API together: pre-delivery blocking and post-delivery clawback in one solution. Recommended for most UAE enterprise estates.

Why Artiflex IT

Delivering KnowBe4 Security Awareness Training across the UAE

Artiflex IT delivers KnowBe4 as the awareness training layer for UAE customers across banking, healthcare, government, and enterprise. Our team designs phishing simulation campaigns aligned to UAE threat patterns (Arabic-language lures, regional brand impersonation), rolls out training program calendars, integrates PhishER into your SOC workflow, and provides ongoing campaign management. We layer KnowBe4 alongside any gateway (Sophos, Proofpoint, Mimecast, Microsoft, Barracuda).

Frequently asked

KnowBe4 Security Awareness Training questions we hear from UAE buyers

No. KnowBe4 is the human-layer specialist; it complements rather than replaces an email gateway. Most UAE customers run KnowBe4 alongside their primary gateway (Sophos, MDO, Proofpoint, Mimecast, Barracuda) to cover the human factor that no gateway can fully secure.

KnowBe4 typically wins on content library breadth and depth, and on PhishER for user-reported phish response. Proofpoint Security Awareness integrates more tightly with Proofpoint's gateway. Barracuda Awareness is included in Barracuda Email Protection Premium. For a best-of-breed awareness program, KnowBe4 is consistently the leader.

Yes. KnowBe4 offers training and phishing templates in dozens of languages including Arabic, useful for UAE multi-national workforces. We also customise UAE-specific phishing scenarios (regional banks, courier services, government services) for higher realism.

Standard mid-market KnowBe4 deployments run two to four weeks (tenant setup, AD or Azure AD sync, baseline simulation, training program design, Phish Alert Button rollout). Enterprise rollouts including PhishER and PhishRIP typically run six to ten weeks.

Ready to evaluate KnowBe4 Security Awareness Training?

Free email security assessment, vendor-neutral sizing, and a written recommendation. We will tell you when another vendor is the better fit.

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